Privacy Policy
Effective Date: 14/07/2025
Last Updated:14/07/2025

At TB meals, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information, especially in relation to email and SMS marketing conducted through Shopify.

1. Information We Collect
When you visit or make a purchase through our Shopify store, we may collect the following personal information:

Name

Email address

Phone number (for SMS notifications and updates)

Shipping and billing address

Order and transaction details

Communication preferences

IP address, browser type, and device information (via Shopify analytics)

Any information voluntarily provided by you

2. How We Use Your Information
We use the information we collect to:

Fulfil orders and provide customer support

Send order confirmations, delivery updates, and follow-ups

Communicate marketing offers and promotions via email and/or SMS (with your consent)

Improve website experience and services

Comply with legal and regulatory obligations

3. Marketing Communications (Email & SMS)
We use Shopify’s built-in tools and approved apps (such as Klaviyo or Shopify SMS) to send email and SMS marketing messages.

Consent
We only send marketing communications to users who have opted in. Consent is given when you:

Subscribe to our newsletter

Opt-in at checkout

Tick a marketing consent checkbox

Opting Out
Email: Click the “Unsubscribe” link at the bottom of any email

SMS: Reply STOP to any SMS you receive, or follow the opt-out instructions in the message

Standard messaging and data rates may apply for SMS messages, depending on your mobile carrier.

4. Sharing Your Information
We do not sell or rent your personal data.

Your information may be shared only with trusted third parties who help us operate our business, such as:

Shopify (eCommerce platform)

Klaviyo or similar marketing platforms

Payment gateways (e.g. Stripe, PayPal)

Delivery partners and logistics platforms

These parties are contractually obligated to keep your data secure and use it only for the services we request.

5. Data Security
We take the protection of your data seriously. Your personal information is stored on Shopify’s secure servers and protected with encryption and access controls. Shopify complies with PCI-DSS standards and maintains industry-leading security practices.

6. Cookies and Analytics
We use cookies and tracking technologies (via Shopify and integrated apps) to enhance your shopping experience, analyse trends, and improve our website. You can manage cookies through your browser settings.

7. Your Rights
Under the Australian Privacy Act 1988 and international privacy laws (like GDPR where applicable), you have the right to:

Access and correct your personal data

Request data deletion

Withdraw marketing consent

Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise your rights, contact us using the details below.

8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in law, technology, or business practices. Updates will be posted here with the revised date.

9. Contact Us
If you have any questions or concerns about how we handle your data:

TB meals
Website: www.theresasbliss.com
Email: theresasbliss@hotmail.com
Phone: 0401720846
Address: 1/210 west avenue wynnum 4178