Shipping policy

We offer free delivery over $100 within our Brisbane delivery area as set out on our website. All delivery times are estimates only. We are not liable for delivery delays caused by circumstances outside our reasonable control, including courier delays or events beyond our control. Given the perishable nature of our meals, please ensure someone is available to receive your delivery and refrigerate meals promptly — see our Refund Policy for what to do if a delivery arrives damaged or compromised.

Frequently Asked Questions

What are your delivery days and order cut-offs?

🚚 Wednesday Delivery / Collection
Place your order between Wednesday and Saturday (before 9:00pm).

🚚 Friday Delivery / Collection
Place your order between Sunday and Tuesday (before 9:00pm).

If you live more than 30km from 4178, your ordering window is Wednesday–Saturday each week.

What time do you deliver?

We currently deliver on Wednesday and Friday between 7:00am–5:00pm.

You'll receive a notification once your order has been delivered.

Do you offer free delivery?

Yes! We offer FREE delivery within a 35km radius of our Wynnum kitchen.

How long do the meals last?

Our meals have a shelf life of 4 days from delivery.

They're made fresh in our kitchen, chilled immediately and should be kept refrigerated.

You can also freeze them if you'd like to keep them for longer.

How do I heat the meals?

Heating instructions:

2–3 minutes in the microwave (fresh)
6–7 minutes in the microwave (frozen)
3–5 minutes in a frying pan or wok

How are the meals delivered?

Your meals arrive in our insulated delivery box with ice bricks and stay cold for up to 4 hours.

What if I'm not satisfied?

We stand behind every meal with our 100% Money Back Guarantee. If you're not happy, simply let us know and we'll make it right.

What areas do you deliver to?

We currently deliver throughout Brisbane including:

Wynnum, Manly, Lota, Wakerley, Gumdale, Belmont, Carindale, Murarrie, Cannon Hill, Bulimba, Capalaba, Alexandra Hills, Cleveland, Thornlands, Thorneside, Victoria Point, Redland Bay, Mt Cotton, Eight Mile Plains, Rochedale, Underwood, Browns Plains, Chermside, Nundah, Ashgrove, The Gap, Annerley and many more.

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Shipping policy

Frequently Asked Questions